ISO & Quality
Certified systems. Continuous improvement.
Our quality management system is externally certified and internally lived — reviewed by an independent surveillance audit each year.
Certifications
Independent certification. Annual surveillance.
Quality Management System
ISO 9001:2015
Certificate No. QM-61517/0626 — covers programme design, delivery, learner assessment and grievance handling.
Status · Active certification cycle
Business Continuity Management System
ISO 22301:2019
Certificate No. CM-61519/0626 — business continuity for training operations and project delivery.
Status · Active certification cycle
Information Security Management System
ISO/IEC 27001:2022
Certificate No. IM-61518/0626 — information security for digital platforms handling learner data.
Status · Active certification cycle
Quality practice
Four disciplines, applied daily.
Quality Policy
Learner outcome and satisfaction are the ultimate quality metrics.
Internal Quality Assurance
Monthly centre audits, quarterly programme reviews, annual management review.
Continuous Improvement
Corrective and preventive action (CAPA) tracker with root-cause analysis on every non-conformity.
Audit Process
Two-tier — internal auditor rotation followed by independent external surveillance.