Global AI Search
One search box. Every record you're allowed to see.
Semantic + keyword search across programs, projects, centres, documents, leadership, media, compliance and public services — ranked, faceted and role-scoped.
Global AI Search
One search box. Every record you're allowed to see.
Semantic + keyword search across programs, projects, centres, documents, leadership, media, compliance and public services — ranked, faceted and role-scoped.
Hybrid semantic + keyword ranking · role-scoped · cited answers · never leaks private records.
Recent queries
Awaiting authenticated content
Recent queries
Recent queries surface only after opt-in analytics is live.
- Repository:
- intelligence/search/recent
- Approvals needed:
- AI Platform Owner
Every filter respects role scopes and privacy controls.
AI Knowledge Assistant
Ask in plain English, Hindi or Marathi — get cited answers.
Retrieval-augmented assistant grounded in the Knowledge Hub, DMS and public content. Cites sources, respects role scopes, escalates to a human when unsure.
Capabilities
- Semantic Q&A grounded in Knowledge Hub
- Cited answers with source links
- Multilingual (EN · HI · MR)
- Role-aware access — never leaks scoped content
- PII redaction before every external call
- Human-in-the-loop escalation to Help Desk
- Audit log for every conversation
- Bring-your-own-model ready — swap provider without code change
Recent sessions (aggregated)
Awaiting authenticated content
Assistant sessions
Sessions publish here in aggregated / anonymized form only.
- Repository:
- intelligence/assistant/sessions
- Approvals needed:
- AI Platform Owner · Data Governance
Knowledge Graph
Every person, programme, project, document — connected.
Typed entities and relations built from CMS, DMS, HRMS and PMO. Powers disambiguation, recommendations and the assistant's grounding.
Entity types
Entities
Awaiting authenticated content
Knowledge graph entities
Graph entities publish only after ontology review.
- Repository:
- intelligence/graph/entities
- Approvals needed:
- Data Governance · Knowledge Hub Owner
SEO Management
Per-route metadata, structured data and sitemap automation.
Title, description, canonical, Open Graph, JSON-LD and robots — versioned per route with a live scorecard. Sitemap and hreflang regenerate on publish.
- Unique <title> and description per route
- Canonical + hreflang for EN · HI · MR
- Open Graph + Twitter card per route
- JSON-LD (Organization, Article, Course, Event, FAQ)
- XML sitemap regenerated on publish
- robots.txt in sync with visibility rules
- Image alt text audit
- Core Web Vitals budget per template
Per-route SEO scorecard
Awaiting authenticated content
Per-route SEO scorecard
Route-level scores publish after the first crawl.
- Repository:
- intelligence/seo/records
- Approvals needed:
- SEO Lead · Communications Head
Search Indexing
Every source, every schedule, every embedding — visible.
Adapters for Website CMS, DMS, Knowledge Hub, Media, Leadership, Projects, Centres, Compliance and Public Services — with chunking, embeddings and run status.
| Source | Cadence | Status |
|---|---|---|
| Website CMS | on-publish | Awaiting first run |
| Document Management | hourly | Awaiting first run |
| Knowledge Hub | on-publish | Awaiting first run |
| Media Centre | on-publish | Awaiting first run |
| Leadership | on-publish | Awaiting first run |
| Projects Portal | daily | Awaiting first run |
| Training Centres | daily | Awaiting first run |
| Compliance | daily | Awaiting first run |
| Public Services | on-publish | Awaiting first run |
Index jobs
Awaiting authenticated content
Index jobs
Job history publishes once the first indexer runs.
- Repository:
- intelligence/indexing/jobs
- Approvals needed:
- AI Platform Owner
Content Quality
Readability. Freshness. Duplication. Translation.
Automated scorecard across every published page — readability, freshness, duplicates, broken links, translation gaps and alt-text coverage.
- Readability (Flesch / Grade)
- Freshness (days since update)
- Duplicate detection (shingle similarity)
- Broken link scanner
- Translation coverage across EN · HI · MR
- Alt-text coverage on media
- Structured-data validity
Content quality scorecard
Awaiting authenticated content
Content quality scorecard
Scorecards publish after the first quality scan.
- Repository:
- intelligence/quality/records
- Approvals needed:
- Editorial Head · Translation Lead
Search & Content Analytics
What people search, what they read, what they miss.
Segmented dashboards for queries, click-through, zero-result queries, dwell time, top pages and drop-offs — with export to BI.
- Visitors — public
- Authenticated users
- Students · applicants
- Employers
- CSR partners
- Government users
- Media
- Volunteers
- Trainers
- Alumni
- Internal staff
Search & content metrics
Awaiting authenticated content
Search & content metrics
Metrics publish only after consented analytics is live.
- Repository:
- intelligence/analytics/metrics
- Approvals needed:
- BI Owner · AI Platform Owner
Performance Dashboard
Latency. Errors. Cost. Per provider, per model.
p50 / p95 latency, error rate, cost per 1k tokens and request volume for every AI provider and model — with alerts and budget guardrails.
- Chat / Completion
- Embeddings
- Vision
- Speech
- Search
- Rerank
Provider / model performance
Awaiting authenticated content
Provider / model performance
Performance windows publish after the first metering pipeline.
- Repository:
- intelligence/performance/records
- Approvals needed:
- AI Platform Owner · Finance
Personalization
Relevant — but consented, scoped and reversible.
Rules that reorder recommendations, list ordering and digests per audience — opt-in only, with clear opt-out and audit trail.
- Homepage hero recommendations
- Programs list ordering
- Projects portal filters
- Media centre highlights
- Knowledge Assistant intro chips
- Notifications digest composition
Personalization rules
Awaiting authenticated content
Personalization rules
Rules publish only after consent flow ships.
- Repository:
- intelligence/personalization/rules
- Approvals needed:
- Editorial Head · Data Governance
Accessibility Centre
WCAG 2.2 AA on every route — measured, not asserted.
Automated + manual audits across screen reader, contrast, reduced motion, captions, alt-text, keyboard nav and focus — remediation tickets flow to owners.
- Screen reader labels
- Colour contrast (AA / AAA)
- Reduced motion respect
- Media captions & transcripts
- Image alt text
- Keyboard-only navigation
- Visible focus rings
- Lang attribute per route
Accessibility audits
Awaiting authenticated content
Accessibility audits
Audit results publish after the first sweep.
- Repository:
- intelligence/accessibility/audits
- Approvals needed:
- Accessibility Lead
AI Content Insights
Gaps, opportunities, summaries — surfaced weekly.
Content gaps by search demand, opportunity briefs, AI summaries of long documents, topic clusters and sentiment signals from feedback.
- Content Gap
- Opportunity
- AI Summary
- Topic Cluster
- Sentiment Signal
AI content insights
Awaiting authenticated content
AI content insights
Insights publish after human review.
- Repository:
- intelligence/insights/records
- Approvals needed:
- Editorial Head · AI Platform Owner
Smart Notifications
Right channel. Right audience. Right moment.
Rule-based + AI-suggested notifications across email, SMS, WhatsApp, push and in-app — with consent, frequency caps and one-click opt-out.
- SMS
- Push
- In-app
Notification rules
Awaiting authenticated content
Notification rules
Rules publish only after consent + template review.
- Repository:
- intelligence/notifications/rules
- Approvals needed:
- Communications Head · Data Governance
AI Provider Registry
Bring your own model. Swap without code changes.
Every provider and model registered here — with capability, region, quota, fallback and status. The assistant, search and insights use the registry, not hard-coded keys.
- Chat / Completion
- Embeddings
- Vision
- Speech
- Search
- Rerank
Provider registry
Awaiting authenticated content
Provider registry
Providers publish after vendor and security review.
- Repository:
- intelligence/providers/registry
- Approvals needed:
- AI Platform Owner · CISO
Governance & Audit
Responsible AI — policy, review, incident, audit.
Every AI-touched surface has a named owner, a policy, a review cadence and an incident log — visible to Super Admin and the Data Governance council.
- Responsible AI Use Policy
- Data Retention & Purge Policy
- PII Redaction Standard
- Human-in-the-Loop Approval Rules
- Model Change Management
- Incident Response Playbook
- Provider Vendor Review
- Bias & Fairness Audit
Governance records
Awaiting authenticated content
Governance records
Governance records publish after policy sign-off.
- Repository:
- intelligence/governance/records
- Approvals needed:
- Data Governance · Legal
Privacy Controls
Consent · PII redaction · residency · opt-out.
Every AI feature respects role scopes, PII redaction before external calls and the user's opt-out — with data residency in India and retention limits per policy.
- Explicit consent for personalization
- PII redaction before external model calls
- Role-scoped retrieval — never leaks private records
- Data residency: India (primary), EU fallback
- User opt-out for AI features
- Right to be forgotten workflow
- Audit log retention (365 days)
Privacy controls
Awaiting authenticated content
Privacy controls
Controls publish only after DPO review.
- Repository:
- intelligence/privacy/records
- Approvals needed:
- CISO · Legal · Data Governance
Ecosystem wiring
Connected to every source of truth
The intelligence platform is powered by — and accountable to — the modules below.
- Website CMS
- Knowledge Hub
- Document Management
- CRM
- BI
- Communication
- Public Services
- Governance
- Executive Dashboard
- Integration Hub
| Role | Scope |
|---|---|
| Super Admin | All 15 modules · publish / rollback / provider config |
| AI Platform Owner | Providers, indexing, performance, cost |
| Data Governance | Policies, audits, consent, retention |
| Editorial Head | Content quality, insights, publication |
| SEO Lead | Metadata, structured data, sitemap |
| Translation Lead | Multilingual coverage & QA |
| Accessibility Lead | WCAG 2.2 AA audits & remediation |
| Communications Head | Notifications, templates, channels |
| BI Owner | Analytics dashboards & export |
| CISO | Privacy, PII, provider security review |
| Legal | Policy sign-off, incident response |